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Water leak from under entire dash.

1.5K views 11 replies 4 participants last post by  Derek_L  
#1 ·
I've had my 2023 for less than a year, and for the last couple of months I've noticed that water would drip from the AC into the floor on the passenger side. The only thing I could find was an AC drain line clog. I had that check and it was not blocked.
One day I was driving when it started to rain really hard, my AC was completely off as well when water begin dripping into the passenger floor. There would also be water dripping onto my left foot when it was up against the foot rest on the driver side.
I took it to Toyota, and they said the windshield was aftermarket and that the bottom strip of sealant wasn't adhered properly, but when taking it to safelite I talked with the guy there and he said that even if the bottom seal wasn't properly attached, water wouldn't come in from there, at least not compared to how much water is coming into the interior.
So, now I'm not sure what the problem is. Safelite guy suggested taking the A pillars off and running water over the roof of the car to see if there is a leak from up top. Attached photos are of the cowl taken off, I ran water through the drain below the windshield and the water drained out of the bottom of the car just fine.
Any advice is appreciated.
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#3 ·
I've had my car parked at work when it was raining. when my shift was over and I got in my car, there was water sitting in the floor on the passenger side. I took the car to two different dealerships, and told them my issue. The first cleared the AC drain line. but said there was never anything blocking it, and the other inspected the windshield for a bad seal. They told me that the seal was bad on the bottom of it. Before they even inspected it they told me that Toyota does not cover the windshield if something is wrong with it, regardless of warranty. Safelite told me they frequently have people come from dealerships saying they have bad windshields, and to have them replaced regardless if it's true or not.
 
#10 ·
Also long shot here but can you find out where the previous owner had the windshield done at? If so maybe they will honor the warranty as that would most likely be lifetime on the work putting it in. If you ever see what they do to put them in, it's a big squirt of that urethane adhesive that seems impossible to mess up but here you are...
 
#12 ·
As someone that is a tech at a Mercedes dealership that replaces windshields I do not trust safelite. I have seen too many botched windshield repairs from them. That being said if you have the cowl out it might make sense to do your own water leak check and make sure the cowl drains are working and not clogged and backing up into the hvac system.