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Toyota Denies Warranty for track day blown engine.... again

19486 Views 402 Replies 69 Participants Last post by  Blighty
Hoping the guy was tuned or something which caused the denial

EDIT: NOT ME IN THE VIDEO, JUST POSTING LINK TO THE VIDEO

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You knew you had engine trouble and yet kept going ? Put a hole through the block ?

You risked oiling down the track. As much as I want to feel bad for you, you took no consideration for all other people on track.

Shitty on Toyota for putting their name on a motor vehicle that can't handle 5 minutes of track time!
the thing is he wasn't really beating on it very hard at all...he wasn't bouncing off the rev limiter and just letting the revs hang up there near the top like we have all seen some do with their cars. He was being pretty easy on it.
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I wonder how
It’s fun to speculate but probably best not to jump to conclusions until root cause of failure is determined and everything plays out with Toyota. After the last warranty denial fiasco, this was the statement Toyota (corporate, not the dealership) issued:

View attachment 26870

Not sure how Toyota would deny warranty coverage based simply on track use after issuing that statement. I’m guessing either the cause of failure is different then people are expecting or Toyota will reverse position and end up replacing the engine.
I wonder how this sort of thing is being handled by Subaru? Is subaru warranting their cars under similar conditions or are they playing the safe card and saying street use only if you want warranty service?
I wonder how

I wonder how this sort of thing is being handled by Subaru? Is subaru warranting their cars under similar conditions or are they playing the safe card and saying street use only if you want warranty service?
My particular dealership stated that they will honor the warranty even the car has seen track time.

There's a thread here, where a BRZ money shifted his engine on track. And he got away with it.

There are also instance where someone blew up a modified EJ25, and subaru was willing to pay out half the engine to keep the customer within their brand.
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I wonder how

I wonder how this sort of thing is being handled by Subaru? Is subaru warranting their cars under similar conditions or are they playing the safe card and saying street use only if you want warranty service?
It’s been dealer-dependent (as it always is), but from what I can tell Subaru has always eventually covered the repair thus far.
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The deciding factor is likely something found when the ECU was logged. Anything and everything stupid that was ever done in the car is recorded and brought to light. You can have a bone stock car that has never seen the track ever and have a warranty claim denied if they see something they dont like. You can also have a modified car that has seen plenty of track time have the same claim honored. The truth lies in the details we dont have.
I have to wonder how much memory there is in that ecu and how much data can be stored....I am certain it wont store an unlimited amount.
I have to wonder how much memory there is in that ecu and how much data can be stored....I am certain it wont store an unlimited amount.
It only stores and keeps data on events that are "important", so it is "unlimited" in the sense that you really can't drive your car much after too many of those "important" events are stored because the car is probably incapacitated by then. For example, Lexus ECUs in the IS300 will store mechanical over-rev data. If you rev past redline, the ECU will store the code indefinitely and if the engine blows shortly afterwards, warranty declined. Same with last gen Civics with the 1.5T. Over-rev is an immediate warranty denial. Tons of holes in the blocks of those 1.5T engines from a single over-rev that can be confirmed with their scanners. There are some overheating events that will set off ECUs to store data too if the temperature goes above 300F at the sensors on almost every Lexus I worked on that overheated.
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It’s easy for a driver to destroy the engine. Just have some bad downshifts and over-rev the engine a few thousand rpm and then it’s just a matter of when it will fail.
In addition to what @TessaSeveride said, a simple echo "$(date +%Y%b%m-%H:%M:%S) - RPM threshold event: ${RPM}" >> /log.txt or whatever file append code they use isn't going to take up much space on disk.

IIRC, there was a menu available through the touchscreen on the STI to download data. Maybe something similar on these...
Even if there was a very limited amount of memory on the system, it isn’t too hard for a Toyota/Subaru engineer to program something in that logs the most extreme data points.
Over-rev to 8000 at 200 miles? Logged.
Oh shit you went to 9000 from money shifting? 8000 overwritten and 9000 logged.
This logic to embed driver errors in the system can’t be difficult at all, thus Toyota’s willingness to flat out deny warranty.
I’m having a hard time believing Toyota is looking at data logs that have ZERO issues or red flags and going “Looks like you did everything by the book anddd… yeah. It is what it is. Warranty denied”
Even if there was a very limited amount of memory on the system, it isn’t too hard for a Toyota/Subaru engineer to program something in that logs the most extreme data points.
Over-rev to 8000 at 200 miles? Logged.
Oh shit you went to 9000 from money shifting? 8000 overwritten and 9000 logged.
This logic to embed driver errors in the system can’t be difficult at all, thus Toyota’s willingness to flat out deny warranty.
I’m having a hard time believing Toyota is looking at data logs that have ZERO issues or red flags and going “Looks like you did everything by the book anddd… yeah. It is what it is. Warranty denied”
Seems like many of these cases are dickhead dealers who don’t want to be stuck with low margin warranty work. In that first famous case with the RTV the warranty inspector from Gulf Coast Toyota (a regional distributor) didn’t even bother going to look at the car.
Considering Toyota themselves define racing in their very own service procedures as revving the engine to 3000RPM while stationary, i’d say the definition of racing is pretty ambiguous here.
windows key + shift + s brings up the snipping tool
It only stores and keeps data on events that are "important", so it is "unlimited" in the sense that you really can't drive your car much after too many of those "important" events are stored because the car is probably incapacitated by then. For example, Lexus ECUs in the IS300 will store mechanical over-rev data. If you rev past redline, the ECU will store the code indefinitely and if the engine blows shortly afterwards, warranty declined. Same with last gen Civics with the 1.5T. Over-rev is an immediate warranty denial. Tons of holes in the blocks of those 1.5T engines from a single over-rev that can be confirmed with their scanners. There are some overheating events that will set off ECUs to store data too if the temperature goes above 300F at the sensors on almost every Lexus I worked on that overheated.
I was unaware that the ecu recorded such important events in long term memory. I guess they have a register for every kind of bad thing that can be done, low oil pressure, over rev, overheat, etc with a counter to record the number of times said event occurs and a register for recording the numbers of the event itself. Its a wonder they dont track what percentage of time the car is at full throttle too and make their warranty decisions partly based on that. I will need to be vewwy vewwy careful as old elmer fudd would say.
New marketing pitch…here’s an engine that revs past 7k, just make sure not to…it’s also capable of g forces on turns, just make sure you don’t do it.
Sounds fun as hell.
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The driver posted the video to Reddit. There’s been some comments pointing out an old comment from him stating along the lines of “I’ve had a new GR86 for a week and have nearly spun it everyday. Send that ish”
https://www.reddit.com/r/ft86/comments/sjsemn/_/hvgus03 I think there’s a possibility that he didn’t abide by the break in period rules, and who knows how he’s been driving for a year until it blew.
I’m not saying he doesn’t have a case here but if he hasn’t been taking care of his car then I’d assume Toyota could point that out and deny the warranty.
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I was unaware that the ecu recorded such important events in long term memory. I guess they have a register for every kind of bad thing that can be done, low oil pressure, over rev, overheat, etc with a counter to record the number of times said event occurs and a register for recording the numbers of the event itself. Its a wonder they dont track what percentage of time the car is at full throttle too and make their warranty decisions partly based on that. I will need to be vewwy vewwy careful as old elmer fudd would say.
Cars have been "spying" on us for quite sometime. First it was ECM doing a "black box" function recording car data. Sometime called an Event Data Recorder (EDR). These have been in some cars from the mid 90's.

Now they have become a lot more capable than just recording the last few minutes of driving. For more general info: https://en.wikipedia.org/wiki/Event_data_recorder

Obviously these systems are being used for warranty purposes as well now. Gives you that warm and fuzzy feeling doesn't it? 😬
The driver posted the video to Reddit. There’s been some comments pointing out an old comment from him stating along the lines of “I’ve had a new GR86 for a week and have nearly spun it everyday. Send that ish”
https://www.reddit.com/r/ft86/comments/sjsemn/_/hvgus03 I think there’s a possibility that he didn’t abide by the break in period rules, and who knows how he’s been driving for a year until it blew.
I’m not saying he doesn’t have a case here but if he hasn’t been taking care of his car then I’d assume Toyota could point that out and deny the warranty.
Man, these kind of people almost make it too easy for Toyota huh?
He had it new for a week and "nearly spun it everyday" which means pretty much since day 1.
This guy really likes to leave a trail online (text, video, etc.) about how he doesn't follow the rules/recommendations of the manufacturer like a total badass, doesn't know to stop the car when the engine is yelling at him to, and then cries about not getting a warranty claim approved.
I'm sure there are examples of Toyota denying warranties for cases that should be approved, but I don't think this is one of them.
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windows key + shift + s brings up the snipping tool
I’m not gonna log onto my favorite GR86 shitposting forum from my work computer, sorry.
I’m not gonna log onto my favorite GR86 shitposting forum from my work computer, sorry.
Volume up + lock button brings up the screenshot tool on your phone 😉
Volume up + lock button brings up the screenshot tool on your phone 😉
How is screenshotting my phone going to help me get a service procedure off my work computer lmao.
I’m not gonna log onto my favorite GR86 shitposting forum from my work computer, sorry.
Could screenshot it and email to yourself to post off your phone. Its 2023 and we don't need to be looking at terrible quality pictures of screens when everything has a screenshot function. Be the change you want to see in the world
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