[TxDivemaster]

Anyone else get this in the mail?

 

[Liquidsnake]

Yes, it’s been the worst experience. I’ve had to go to the dealership three times, they screwed my car up so bad now I have lost all functionality with Star-link. Star-link blames Subaru and Subaru’s blaming Star-link. No one wants to take responsibility. It’s a real shit fest.

 

[TxDivemaster]

So if this thing is working now, I guess best thing is to not do anything until it allegedly well stop working

 

[kehbleh]

So if this thing is working now, I guess best thing is to not do anything until it allegedly well stop working

It's not alleged. Look at the wording in the TSB "service bulletin" -- they didn't pull "388 days "out of their ass. It's a known timing bug within the Starlink system that will trigger after 388 days of system uptime and then brick the system (or at least, it'll stop functioning). Computers REALLY care about time (if you are curious: Why computers still struggle to tell the time).

388 days is the point at which system drift will become so great the thing just stops functioning. I'm really curious what the fix is, if they are popping in a new module or reprogramming it entirely or just changing a config line related to NTP or something.

 

[kehbleh]

Yes, it’s been the worst experience. I’ve had to go to the dealership three times, they screwed my car up so bad now I have lost all functionality with Star-link. Star-link blames Subaru and Subaru’s blaming Star-link. No one wants to take responsibility. It’s a real shit fest.

Yikes. That sucks man, hope you get sorted soon. Curious to hear others' experience as I'm debating doing it.

 

[TxDivemaster]

I haven't decided on if I'll keep starlink at the end of the current subscription, but maybe best to do nothing until you have to

 

[DylanJZA]

I'm getting mine reprogrammed this coming Friday at Toyota.

I've had no issues with the GR86 version, other than the app being laggy as hell (then again I'm not at 388 days). But I'm def renewing my sub for that cold start in the winter... That said, if there's a way to forego the sub in the summer I might consider it because I rarely ever use the location or lock/unlock in the app, but then again maybe id miss it if it was gone.

 

[EmperorJJ1]

I'm getting mine reprogrammed this coming Friday at Toyota.

I've had no issues with the GR86 version, other than the app being laggy as hell (then again I'm not at 388 days). But I'm def renewing my sub for that cold start in the winter... That said, if there's a way to forego the sub in the summer I might consider it because I rarely ever use the location or lock/unlock in the app, but then again maybe id miss it if it was gone.

I doubt ud be able to only sub in the winter. Unless it was a monthly plan.

 

[DylanJZA]

Exactly, they do both monthly ($8/12mo) or you can do yearly for $80 (and save $16).

 

[Noobtber]

I'm getting mine reprogrammed this coming Friday at Toyota.

I've had no issues with the GR86 version, other than the app being laggy as hell (then again I'm not at 388 days). But I'm def renewing my sub for that cold start in the winter... That said, if there's a way to forego the sub in the summer I might consider it because I rarely ever use the location or lock/unlock in the app, but then again maybe id miss it if it was gone.

How did this go? My dealer doesn't have the software to do it yet, couldn't download it from subaru.

 

[DylanJZA]

Not sure, it's this Friday. I'll update though.